Wikimedia Cloud Services team/Onboarding template

Tracked in Phabricator
Task TXXXXXX

New hire/onboarding plan for <<Employee Name>> as <<Role>> in the Wikimedia Cloud Services team.

Technology Onboarding Checklist

Follow this checklist to create all the accounts you will need as a member of the Technology Department, and to read important information about how we work, best practices, policies, etc.

<<Create a checklist using this template, then add the link here.>>

Cloud Services Onboarding Phabricator Task

This is your first Phabricator task and contains a list of onboarding tasks that are specific to the Cloud Services team. You can complete this in parallel with the Technology Onboarding Checklist above.

<<Create a Phabricator task using the template below, then remove the template and add the link here.>>

[ ] IRC
  [ ] Join core IRC channels (wikimedia-operations, wikimedia-cloud, wikimedia-cloud-admin, wikimedia-cloud-feed)
  [ ] Set enforce for irc nick (https://meta.wikimedia.org/wiki/IRC/Instructions#Register_your_nickname,_identify,_and_enforce )
  [ ] Apply for Wikimedia cloak (https://meta.wikimedia.org/wiki/IRC/Cloaks)
  [ ] Get invites to non-public IRC channels (wikimedia-cloud-private, mediawiki-security)

[ ] Backchannel
  [ ] Add to WMCS Telegram group
  [ ] Add to Technical Engagement Telegram group
  [ ] Add to #technical-engagement Slack channel
  [ ] Join toolhub-team Slack channel

[ ] Technical Engagement team shares (should happen automatically with addition to Technical Engagement Internal mailing list?)
  [ ] Add to TE shared calendar (@bd808)
  [ ] Add to TE google team drive (@nskaggs)

[ ] Calendar invites
  [ ] Add to WMCS weekly meeting (@nskaggs) (this should be automagically done by including in the google group)
  [ ] Add to WMCS Monday Unmeeting (@nskaggs) (this should be automagically done by including in the google group)
  [ ] Add to Developer Advocacy weekly meeting (@bd808)

[ ] Wikitech
  [ ] Create Wikimedia developer account (ldap)
  [ ] Add 2factor to wikitech login (which will also be used by toolsadmin and horizon)

[ ] Mailing lists
  [ ] Add to Technical Engagement Internal mailing list (google groups list) (@nskaggs)
  [ ] Add to Cloud Services Internal mailing list (google groups list) (@nskaggs)
  [ ] Add to ops mailing list (https://lists.wikimedia.org/mailman/listinfo/ops)
  [ ] Add to ops-private mailing list (https://lists.wikimedia.org/mailman/listinfo/ops-private)
  [ ] Subscribe to [[https://lists.wikimedia.org/postorius/lists/cloud-announce.lists.wikimedia.org/|cloud-announce]] mailing list
  [ ] Subscribe to [[https://lists.wikimedia.org/postorius/lists/cloud.lists.wikimedia.org/|cloud]] mailing list
  [ ] Subscribe to [[https://lists.wikimedia.org/postorius/lists/wikitech-l.lists.wikimedia.org/|wikitech-l]] mailing list
  [ ] Subscribe to [[https://lists.wikimedia.org/postorius/lists/toolhub-dev.lists.wikimedia.org/|toolhub-dev]] mailing list

[ ] Phabricator
  [ ] Register in phabricator (https://www.mediawiki.org/wiki/Phabricator/Help#Creating_your_account)
  [ ] Associate WMF mediawiki account with phab user account (https://phabricator.wikimedia.org/settings/panel/external/)
  [ ] Add 2factor to Phabricator login
  [ ] Access to WMF-NDA protected tasks on Phabricator (https://phabricator.wikimedia.org/project/members/974/)
  [ ] trusted-contributors group https://phabricator.wikimedia.org/project/members/3104/
  [ ] server access and responsibilities agreement https://phabricator.wikimedia.org/L3
  [ ] Join WMCS team (https://phabricator.wikimedia.org/project/members/2773/)
  [ ] (Optional) Watch WMCS parent project / set email notification preferences
[ ] Cloud VPS
  [ ] Make projectadmin in "admin" project
  [ ] Make projectadmin in "tools" project
  [ ] Make projectadmin in "toolsbeta" project
  [ ] Make projectadmin in "paws" project

[ ] Toolforge
  [ ] Request access to Toolforge project https://toolsadmin.wikimedia.org/tools/membership/apply
  [ ] Make projectadmin for Tools project
  [ ] sudo for Toolforge
  [ ] Add as maintainer of "admin" Toolforge tool (`tools.admin` LDAP group)
  [ ] Add as maintainer of "admin" Toolsbeta tool (`toolsbeta.admin` LDAP group)
  [ ] Add as maintainer of "admin" PAWS "tool" (`paws.admin` LDAP group)

[ ] Gerrit
  [ ] Request invite to toollabs-trusted and wmcs-trusted groups in Gerrit (create a Phab request then add it as a Subtask of this task) (T314276)

[ ] Shell account configuration
  [ ] Add wikitech-static entries to /etc/hosts (https://office.wikimedia.org/wiki/Guide_for_new_engineering_staff#Wikis)
  [ ] Request production shell access (create a Phab request as described here: https://wikitech.wikimedia.org/wiki/SRE/Production_access#Access_Request_Process and add it as a Subtask of this task) (T313504)
  [ ] Request to be added to wmf and ops ldap groups (create a Phab request from here: https://phabricator.wikimedia.org/project/view/1564/ and add it as a Subtask of this task) (T314066)
  [ ] Add prod contact to cgi.cfg (`operations/puppet:modules/icinga/files/cgi.cfg`), then push a patch to `operations/puppet`, have it reviewed, submit, puppet-merge
  [ ] Add to sms contact group (`operations/puppet:modules/nagios_common/files/contactgroups.cfg`), then push a patch to `operations/puppet`, have it reviewed, submit, puppet-merge
  [ ] Add prod icinga contact to contacts.cfg in private Puppet repo (this repo is not in Gerrit, see https://wikitech.wikimedia.org/wiki/Puppet#Private_puppet)
  [ ] Add to root@ alias in exim (make sure to use your email username, not shell) by editing `modules/privateexim/files/wikimedia.org` in the private Puppet repo (https://wikitech.wikimedia.org/wiki/Puppet#Private_puppet)
  [ ] Add to cloud-wide root (put up a patchset to modules/passwords/templates/root-authorized-keys.erb in https://gerrit.wikimedia.org/r/#/admin/projects/labs/private)
  [ ] Add GPG key to pwstore repo (https://office.wikimedia.org/wiki/Pwstore)
  [ ] Create VictorOps account (note: VictorOps is now actually named 'Splunk On Call' but everyone still calls it VictorOps)
  [ ] Check that you can successfully SSH to this bastion: `ssh primary.bastion.wmcloud.org`

Who to ask for help

• Onboarding Buddy: <<Onboarding Buddy Name>>
• Manager: <<Hiring Manager Name>>

30/60/90 Breakdowns

Some high-level objectives to get an idea of what to expect from your first 30/60/90 days...

Week 1

Objective

Meet everyone online and get setup.

Start to learn about Cloud VPS, Toolforge, and team

The first week will be chaotic. Don't worry. :)

• Day 1 (Getting settled in)
  • Meet online with Buddy
  • Start going through the Onboarding Checklist
  • Ask questions about any and all of this. There is a long tailed setup process and lots of accounts.

• Day 2
  • Sync up with Buddy
  • Continue going through the Onboarding Checklist, mark items as "Done" as you complete them
  • Start looking at the Onboarding Phabricator Task — while the checklist above is shared with everyone in the Technology department, the Phabricator task details everything that is specific to the Cloud Services team.

• Day 3
  • Read through https://office.wikimedia.org/wiki/Technical_Engagement/Onboarding

• Day 4
  • Sync up with Buddy
  • Create a welcome email to send to tech-all and post in slack (Manager will help create)

• Day 5
  • You made it through week 1!
  • Learn about gerrit, checkout puppet repository, review a team patch
  • Followup on onboarding requests and enjoy a "Silent Friday"

Week 2

Objectives

• Follow-up on your pending access requests
• Ask for some potential clinic-duty tasks, and learn more about clinic duty process
• Meet with your buddy and setup a cadence
• Attend WMCS weekly status meeting
• Learn about Quarterly Goals

Week 3

Objectives

• Experiment with WMCS services -- sign up for and use toolforge, cloud VPS, quarry, PAWS, dumps, wiki replicas
• Add your photo and other details to office wiki
• Update team pages to include you! :-)

Week 4

Objectives

• Try working with phabricator tasks, see First tasks for a selection.
• Signup for clinic duty
• Meet Developer Advocacy Team
• Learn more about the community we serve

Second Month

Objectives

• Attend first SRE meeting
• Learn more about Tech Department structure
• Continue Buddy check-ins
• Help team finish Quarterly goals!

Third Month

Objectives

• Participate in Quarterly Planning
• Be ready for new OKR's
• Participate in your first ITC
• Learn more about wider organizational structure

First tasks

Here is a list of the first few tasks that might be interesting:

• Add some ideas here...

Onboarders References

• https://office.wikimedia.org/wiki/Administration/Team_guide/Onboarding_for_your_team
• https://office.wikimedia.org/wiki/Onboarding_and_Offboarding
• https://office.wikimedia.org/wiki/Technology/Onboarding
• https://office.wikimedia.org/wiki/Office_IT/On(Off)boarding
• https://office.wikimedia.org/wiki/Operations/On(Off)boarding

Onboardee Reference

• https://www.mediawiki.org/wiki/Wikimedia_Technical_Engagement
• https://www.mediawiki.org/wiki/Wikimedia_Technical_Engagement/Team_Social_Norms
• https://www.mediawiki.org/wiki/Wikimedia_Cloud_Services_team
• https://www.mediawiki.org/wiki/Wikimedia_Cloud_Services_team/Team_work_board_practices
• https://office.wikimedia.org/wiki/Guide_for_new_hires
• https://office.wikimedia.org/wiki/Guide_for_new_engineering_staff
• https://office.wikimedia.org/wiki/New_Hire_Orientation_Videos
• https://office.wikimedia.org/wiki/Staff_Resources/Employees
• https://office.wikimedia.org/wiki/Operations/On(Off)boarding
• https://office.wikimedia.org/wiki/Contact_list
• https://meta.wikimedia.org/wiki/IRC/Cloaks
• https://www.mediawiki.org/wiki/User:ABorrero_(WMF)/Notes/Onboarding_notes
• https://commons.wikimedia.org/wiki/File:Wikimedia_Foundation_extended_HR_video.ogv