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Wikimedia Cloud Services team/Onboarding Jason

From mediawiki.org
Tracked in Phabricator
Task T224192

New hire/onboarding plan for Jason Hedden as Operations Engineer in the Wikimedia Cloud Services team.

Who to ask for help

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  • Bryan - Manager - chief problem solver
  • Brooke - Mentoring - orientation to projects
  • Andrew - 'Buddy' - formally assigned person to answer non-goal and work product questions. "Where are the bathrooms?"

Onboarders References

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Onboardee Reference

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Weekly Breakdowns

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May 28 - May 31

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Objective
Meet everyone online and get setup.
Start to learn about Cloud VPS, Toolforge, and team
  • Day 1 (Getting settled in)
    • Ask questions about any and all of this. There is a long tailed setup process and lots of accounts. We will make a task like phab:T185493 to keep track of permissions don't worry. The first week will be chaotic. Don't worry.
    • Join #wikimedia-cloud-admin connect, #wikimedia-cloud connect, and #wikimedia-operations connect channels
    • Login to your wikimedia.org email and make sure it works
    • Login to https://office.wikimedia.org/, look around, and make yourself a User page.
    • Add yourself to the internal contact list.
    • Login to metawiki and make yourself a User page.
    • Login to MediaWiki wiki and either make yourself a User page or let Help:Extension:GlobalUserPage show people your user page from metawiki.
    • Create a Wikitech/LDAP account
      • The "Toolforge users" workflow is probably the easiest to follow.
      • Use your @wikimedia.org email address.
      • Your shell account name will be the same in Cloud VPS, Toolforge, and WMF production so choose wisely.
      • You can use an existing ssh key or make a new one as you like (privileged keys will be made later).
    • Login to wikitech with your new account and make a User page for yourself.
    • Create a Phabricator account by logging in with your Wikitech/LDAP account.
    • Link your Phabricator account to your staff wiki account too (Settings > External accounts).
    • Login to Gerrit and add an ssh key so you can upload patches
    • Get an IRC cloak (or at least start to get one) and join #mediawiki_security ("op yourself and add them via /mode #mediawiki_security +I jeh!*@* ")
    • Go to team meeting
    • Read lots of docs :)
  • Day 2
    • Sync up with Brooke
    • Read lots of docs :)
    • Ask questions!
  • Day 3
    • Read lots of docs :)
    • Ask questions!
  • Day 4
    • Sync up with Brooke
    • Read lots of docs :)
    • Ask questions!

Misc:

  • Add the Cloud Services team calendar to your calendar app
  • Get in all IRC channels
  • Cloud root
  • Tools admin
  • Create prod root key changeset for week 2 ops meeting
  • Add 'cteam' for IRC ping
  • Add 'checker.tools.wmflabs.org' for IRC ping
  • register in gerrit https://gerrit.wikimedia.org
  • Review open tasks in Phabricator's #cloud-services

June 3 - June 7

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Objective
Meet (online) and get setup (part 2)
  • Day 1
    • No way are you finished getting setup yet. That's OK. The road is long and the snacks should be plentiful.
    • Read lots of docs :)
    • Ask questions!
  • Day2
    • Sync up with Brooke
    • Go to team meeting on Tuesday
    • Read lots of docs :)
    • Ask questions!
  • Day 3
    • Read lots of docs :)
    • Ask questions!
  • Day 4:
    • Sync up with Brooke
    • Read lots of docs :)
    • Ask questions!
  • Day 5:
    • Read lots of docs :)
    • Ask questions!

June 10 - June 14

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Objective
Meet lots of like-minded folks at the SRE Summit in Dublin!
Put some faces to irc nicks
Learn about shared challenges in keeping all the servers running


June 17 - June 21

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Objective
Shadow clinic-duty person and followup on tasks from week 1 and week 2
Lurk in #wikimedia-cloud connect to help folks
Take on one or more small tasks
  • Day 1
    • We change clinic duty on Tuesday so Monday here is reading up and being prepare.
    • Read lots of docs :)
    • Ask questions!
  • Day 2
    • Sync up with Brooke
    • Go to team meeting on Tuesday
    • Sync up with on-duty person
    • Lurk in #wikimedia-cloud connect to help folks
    • Read lots of docs :)
    • Ask questions!

June 24 - June 28

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Objective
Be the clinic-duty person and followup on tasks from earlier weeks
Lurk in #wikimedia-cloud connect to help folks
Take on one or more small task
  • Day2
    • Sync up with Brooke
    • Go to team meeting on Tuesday
    • Do on-duty things
    • Lurk in #wikimedia-cloud connect to help folks
    • Read lots of docs :)
    • Ask questions!
  • Day 4:
    • Do on-duty things
    • Lurk in #wikimedia-cloud connect to help folks
    • Sync up with Brooke
    • Read lots of docs :)
    • Ask questions!
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