Wikimedia Cloud Services team/Onboarding David

Tracked in Phabricator
Task T266068

New hire/onboarding plan for David Caro as SRE in the Wikimedia Cloud Services team.

Who to ask for help

• Nicholas - Manager - Eastern Timezone (UTC-6)
• Arturo - Mentoring - Central European Timezone (UTC+2)
• Andrew - 'Buddy' - Central Timezone (UTC-7)

Onboarders References

• https://office.wikimedia.org/wiki/Administration/Team_guide/Onboarding_for_your_team
• https://office.wikimedia.org/wiki/Onboarding_and_Offboarding
• https://office.wikimedia.org/wiki/Technology/Onboarding
• https://office.wikimedia.org/wiki/Office_IT/On(Off)boarding
• https://office.wikimedia.org/wiki/Operations/On(Off)boarding

Onboardee Reference

• https://office.wikimedia.org/wiki/Technology/Onboarding/Checklists/HPham
• https://www.mediawiki.org/wiki/Wikimedia_Technical_Engagement
• https://www.mediawiki.org/wiki/Wikimedia_Technical_Engagement/Team_Social_Norms
• https://www.mediawiki.org/wiki/Wikimedia_Cloud_Services_team
• https://www.mediawiki.org/wiki/Wikimedia_Cloud_Services_team/Team_work_board_practices
• https://office.wikimedia.org/wiki/Guide_for_new_hires
• https://office.wikimedia.org/wiki/Guide_for_new_engineering_staff
• https://office.wikimedia.org/wiki/New_Hire_Orientation_Videos
• https://office.wikimedia.org/wiki/Staff_Resources/Employees
• https://office.wikimedia.org/wiki/Operations/On(Off)boarding
• https://office.wikimedia.org/wiki/Contact_list
• https://meta.wikimedia.org/wiki/IRC/Cloaks
• https://www.mediawiki.org/wiki/User:ABorrero_(WMF)/Notes/Onboarding_notes
• https://commons.wikimedia.org/wiki/File:Wikimedia_Foundation_extended_HR_video.ogv

First tasks

Here is a list of the first few tasks that might be interesting to David:

• Phabricator T267082: Rebuild Toolforge servers that should not have NFS mounted
• Phabricator T265957: Upgrade the singleuser image for PAWS to a version that provides python 3.7+
• Phabricator T267195: CloudVPS: improve VM backups to make them redundant and discoverable
• Phabricator T265965: Ceph dev cluster in codfw1dev
• Phabricator T267194: CloudVPS: enable TLS in openstack API endpoints

30/60/90 Breakdowns

November 2 - November 6

Objective

Meet everyone online and get setup.

Start to learn about Cloud VPS, Toolforge, and team

• Day 1 (Getting settled in)
  • Ask questions about any and all of this. There is a long tailed setup process and lots of accounts. We made a Phabricator task to keep track of gaining all the permissions. The first week will be chaotic. Don't worry.
  • (done) Join #wikimedia-cloud-admin ^connect, #wikimedia-cloud ^connect, and #wikimedia-operations ^connect channels
  • (done) Login to your wikimedia.org email and make sure it works
  • (done) Login to https://office.wikimedia.org/, look around, and make yourself a User page.
  • (done) Add yourself to the internal contact list.
  • (done) Login to metawiki and make yourself a User page.
  • (done) Login to MediaWiki wiki and either make yourself a User page or let Help:Extension:GlobalUserPage show people your user page from metawiki.
  • (done) Create a Wikitech/LDAP account
    • The "Toolforge users" workflow is probably the easiest to follow.
    • Use your @wikimedia.org email address.
    • Your shell account name will be the same in Cloud VPS, Toolforge, and WMF production so choose wisely.
    • You can use an existing ssh key or make a new one as you like (privileged keys will be made later).
  • (done) Login to wikitech with your new account and make a User page for yourself.
  • (done) Create a Phabricator account by logging in with your Wikitech/LDAP account.
  • (done) Link your Phabricator account to your staff wiki account too (Settings > External accounts).
  • (done) Login to Gerrit and add an ssh key so you can upload patches
  • (in progress) Get an IRC cloak (or at least start to get one) and join #mediawiki_security ("op yourself and add them via /mode #mediawiki_security +I <nick>!*@* ")
  • (done) Read the wiki and other docs

• Day 2
  • (done) Sync up with Arturo

• Day 3
  • (done) Read through https://office.wikimedia.org/wiki/Technical_Engagement/Onboarding

• Day 4
  • (done) Sync up with Arturo
  • (todo) Create a welcome email to send to tech-all and post in slack (Nicholas will help create)

• Day 5
  • (done \o/) You made it through week 1!
  • (done) Learn about gerrit, checkout puppet repository, review a team patch
  • (done) Followup on onboarding requests and enjoy a "Silent Friday"

Misc:

• (done) Add the Technical Engagement team calendar to your calendar app
• (done) Get in all IRC channels
• (done) Cloud root
  • Tools admin
• (done) Create prod root key changeset for week next SRE meeting
• (done) Add 'cteam' for IRC ping
• (done) Register in gerrit https://gerrit.wikimedia.org
• (done) Review open tasks in Phabricator's #cloud-services

November 9 - November 13

Objectives

• (done) Follow-up on your pending access requests
• (done) Ask for some potential clinic-duty tasks, and learn more about clinic duty process
• (done) Meet with your buddy and setup a cadence
• (done) Attend WMCS weekly status meeting
• (done) Learn about Q2 Goals
• (done :}) Enjoy a company-wide holiday from November 11 - November 13 to setup for a long weekend

November 16 - November 20

Objectives

• (in progress) Experiment with WMCS services -- sign up for and use toolforge, cloud VPS, quarry, PAWS, dumps, wiki replicas
• (done) Add your photo and other details to office wiki
• (done) Update team pages to include you! :-)

November 23 - November 27

Objectives

• Try working with phabricator tasks, see list above for a selection.
• Signup for clinic duty
• Meet Developer Advocacy Team
• Learn more about the community we serve

December

Objectives

• (done) Attend first SRE meeting
• Learn more about Tech Department structure
• Continue Buddy check-ins
• Help team finish Q2 goals!

January

Objectives

• Participate in Q3 Planning
• Be ready for new OKR's
• Participate in your first ITC
• Learn more about wider organizational structure