Hello, my team, Community Tech, is looking into different ways for measuring maintenance burden. Does anyone have ideas on how to measure maintenance burden with wikimedia.biterg.io? Would you track open tasks, patches, etc? Thank you!
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@HMonroy (WMF) Hi, how is "maintenance burden" defined? Are there clear criteria shared across engineering teams in Wikimedia, aligned with the work of the Quality and Test Engineering team in this area to come up with metrics? If not I'd recommend to contact them first to avoid duplicated work.
@HMonroy (WMF) Hi, did this happen?
Hey,
so the truth is, maintenance burden is something we made made up and we were looking for ways to measure it, it would be some combination of: time spend on a ticket + ticket count + number of patches created for one project. That was a useful comment to check in on what's already there, thanks a lot @AKlapper (WMF). Will report here what we end up going with.