Hello. The password change page does not work. When I go to save the password the password does not change. Thanks!
Topic on Project:Support desk/Flow
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Can you confirm what browser you are currently using?
Google Chrome
Hello, can you help me please? Thanks!
When did you actually last change your password? I need a fairly specific time and date. There's not enough information to even begin to help you.
I can see log attempts of password resets, and logins using temp passwords...
@Reedy: 13 April 2022, 12:00 - 12:30 pm, but if I log in with a temporary password I can change it.
What happens when you don't login with a temporary password and try and change your password? Does it say it succeeded? Does it say it failed? Does it say anything?
What sort of password are you using?
@Reedy: It says me to fill in the page again as if nothing happened. I have 2fa, but my first password has problem, not 2fa.
@Reedy: I have this problem on original site matrix and on Beta Cluster too.
I tried again from another device and it hadn't problem. My device has a problem. Do you know how to I fix it? Thanks!