Hrm. I agree that the "View Conversation" link should be brought in more - to align with the feedback text. The feedback text is "indented" from the top "signature" portion to indicate that it is a "child" of the signature.
I agree that more white space is better. Again, I avoided that (it's 5px instead of the 15 I originally wanted) based on not wanting to bikeshed on "waste of space". I probably shouldn't have done that.
As far as the text size of the feedback and the display of the timestamp, those choices are deliberate. The feed is meant to be scanned and not examined (at least until something jumps out that is important). It was a goal to make the following possible:
- Rapid scanning for keywords within a blocks of text (outside of keyword filtering), and
- Rapid scanning of the "novelty" of a feedback comment.
There might be something interesting that could be done with reducing intensity of these values the older a comment is (e.g., the older it is the less likely it will stand out) but I'm not sure that would support the overall goal of the feature. If anything, we'd want to tone down the "middle" set - the ones where users have likely logged off (and thus immediate response is less useful). Leaving intensity on the edges brings focus to comments that are fresh (can be immediately addressed) and comments that are stale (should get a response of some kind because hey, they've been ignored).
That said, intensity modification in this way is moot (for now) since there's no response mechanism in phase 1. But even then, I'm leery of adding a small level of complexity that may be confusing.
