Toolserver:Account renewal

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This page documents the current account renewal procedure as of June 3, 2010.

When you're within 28 days of your account expiring, log in and run:

$ acctrenew

The script will confirm that you wish to start the renewal process and will ask for your LDAP password. It will guide you through a series of questions about licensing, e-mail, the rules, etc. Once you've finished, your account will be renewed.

If your account has already expired, you will not be able to log in and run acctrenew. Instead, open a ticket in the "Toolserver" (TS) project in JIRA requesting it to be reactivated.

Users should receive e-mail notifications regarding account renewal 28 days, 7 days, and 1 day prior to expiration.

Running acctrenew requires that you enter your LDAP password. If you didn't yet set a password, you can do so by running setpass. If you forgot your password, run resetpass. If you forgot your password and did not set an e-mail address in LDAP, open a ticket in the "Toolserver" (TS) project in JIRA.

Web space is not be accessible from expired accounts for security reasons as of February 4, 2010

Troubleshooting

-bash: acctrenew: command not found

You've changed your default PATH. You may want to append your custom path to the end of the existing PATH variable.

For instance:

The system creates your PATH as /opt/local/bin:/opt/ts/gnu/bin:/opt/ts/bin:/opt/ts/mysql/5.1/bin:/opt/ts/perl/5.12/bin:/opt/ts/perl/5/bin:/opt/ts/python/2.6/bin:/opt/ts/php/5.3/bin:/opt/ts/ruby/1.8/bin:/opt/ts/mono/2.0/bin:/opt/ts/tcl/8.5/bin:/usr/ccs/bin:/sge62/bin/sol-amd64:/usr/bin:/usr/sbin:/usr/sfw/bin:/usr/postgres/8.3/bin:/usr/cluster/bin:/opt/jobserver/bin
You want to append ~/bin and keep another variable - PATH1 - as the original PATH (just in case).
export PATH1=$PATH

export PATH=$PATH1:~/bin

cannot open LDAP secret: No such file or directory

Try logging in on willow.toolserver.org

Troubleshooting

See also