Team Practices Group/Goals/FY2017Q2
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The Team Practices Group (TPG) was dissolved in 2017.
This page is obsolete. It is being retained for archival purposes. It may document extensions or features that are obsolete and/or no longer supported. Do not rely on the information here being up-to-date. |
Note: our team is piloting a prototype goals template.
Goal 1: Maintain the quality of our services across embedded teams that we support | |||
What is your objective / workflow? | Who are you working with? | What impact / deliverables are you expecting? | Status |
Work with teams requesting embedded TPG support |
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Maintain average net promoter score of 40 or greater across embedded teams.
We also aim to learn from open-ended feedback from customers. |
In progress |
Goal 2: Ensure high-quality of service to Light Engagement customers | |||
Work with teams requesting lightweight coaching or workshops |
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Establish baseline metrics for Light Engagements:
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In progress |
Goal 3: Work with Design-related roles and stakeholders to improve collaboration | |||
Iterative and incremental cross-team and organizational collaboration improvements |
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Design Statement of Purpose Phase 2:
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In progress |