Product Analytics/Chore Wheel
This page describes the responsibilities and processes that members of the team need to follow when they are assigned to that week's chore wheel.
Expectations
[edit]Each week, one team member is responsible for:
- Monitoring and responding to team communications
- At least twice: once at the start of the work day and once near the end before signing off for the day
- REMINDER: This is chore wheel, not an "on call" situation so please don't do this outside of your working hours
- Taking notes in the Product Analytics Status & Planning team meeting
Special circumstances
[edit]If you are scheduled to be on chore wheel during a vacation, it is up to you to make the necessary arrangements (e.g. by switching chore wheel weeks with someone).
During team offsites/virtual convenings and Inspiration Weeks, your chore wheel duties are minimal: monitoring product-analytics@ for requests and referring people to https://office.wikimedia.org/wiki/Research_and_Decision_Science/Requests.
Responding to requests
[edit]Requests for advice or quick asks:
- Refer people to office hours if appropriate.
- Small requests (rule of thumb: time invested should be no more than 30 minutes) can also be handled directly by the team member on duty, depending on the team member’s availability. Reply-all to product-analytics@ so the team knows the request is handled.
Requests sent to product-analytics@: refer the person to https://office.wikimedia.org/wiki/Research_and_Decision_Science/Requests
Onboarding
[edit]When a new person joins the team, they are added to the chore wheel rotation above whoever is on chore wheel that week.
Week 0 (before F joins) | Week 1 (when F joins) | Week 6 |
---|---|---|
A
B on chore wheel C D E |
A
B + F C on chore wheel D E |
A
B F on chore wheel C D E |