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Mobile web/Etherpad/Q2 Planning 2013-2014

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Mobile web and apps 2013-2014 Q2 Planning (18 September 2013, 10am-2pm PDT)

Agenda

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Goals/hopes/concerns [Arthur] Goal: Gain clarity around overall expectations and desires of department Product visioning, setting quarterly goals [Kenan] Goal: Unify department on quarterly goal(s) User stories [Arthur] Goal: Gain clarity and some consensus around high-level features Story prioritization [Kenan] Goal: Prepare high-level priorities of generated stories to focus further conversation Estimation/team discussion [Arthur/Tomasz] Goal: Get relative estimations of stories, identify dependencies, risks, etc. Group discussion of findings [Arthur] Goal: Identify at a high level how stories evolved; identify areas of alignment/overlap between apps/web Quick retrospective [Arthur] Goal: Identify how to improve quarterly (and annual) planning meetings in the future.

NB the agenda changed during day-of; we focussed on defining the quarterly goal for the department, did some user story generation, and wrapped up with the retrospective.

What does success/failure look like for the quarter?

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Success

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  • Keep exceeding the goals we've set
  • Mobile editing - do it!
  • Keeping the mobile site lean
  • Higher quality edits
  • Set ourselves up to learn more from our failures
  • More external visibility into our successes and failures
  • stop using desktop as a reference for ourselves
  • MobileFrontend default view for tablets
  • Users see the features they want, and they work seamlessly
  • defining what QA means to us across engineering, product, and design
  • mobile apps supplement mobile web for power users
  • balancing experimental with 'mature' features
  • more editors on non-english wikis
  • 2x the number of mobile contributors
  • more desktop features available on mobile web
  • more mobile features on the desktop site
  • VE on tablets
  • pushing out new features quickly
  • more ops, and friendly ones
  • good team morale
  • we measurably improve the user experience for mobile users
  • hiring an additional dev
  • apps do have features that web cannot
  • transitioning product ownership of apps and web
  • less technical debt, more code in core
  • quick responses to bugs, low amount of open bugs that haven't been reopened
  • community members are talking about us

Failure

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  • Chasing our contrib goals, we forget our readers
  • Not challenging the status quo
  • Selfie-pocalypse reloaded (part 3)
  • users see features that don't work
  • bad editor retention
  • WP Zero users get charged unexpectedly
  • mobile has custom implementations of sharing code with desktop features
  • power users hijack mobile.css and put all their pet features on mobile
  • we do a little bit of work on lots of things, but none of them get finished
  • mobile apps rarely used or confusing to users
  • getting other teams to develop for MobileFrontend [as opposed to developing mobile-friendly features in their own extensions, etc]
  • edits escalate but the quality of edits decline
  • community completely ignores all our app/web features
  • only current unmaintained wikipedia app in stores
  • we don't support sister projects as well as enwiki
  • we make a new app and it gets bad reviews
  • things rot in alpha
  • no clear definition for the app team
  • we do not kill WAP support
  • low-quality edits
  • inconsistent app/mobile experience
  • mobile web becomes sluggish and buggy as we add more features
  • we attract contributors but they don't become community members
  • bad visibility of our work in other teams
  • distraction by 'shiny things' rather than fundamental things

Goal

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Converting mobile account creators into active contributors. (NB Concrete, measurable goal with metrics TBD)

Retrospective

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Worked

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  • Yuvi socialization (having everyone in-person)
  • Story generation
  • Team cross-polination
  • No laptops/screens/tech
  • Goal setting
  • Parking lot
  • Lunch
  • Having Zero team present
  • Colaborative goal setting
  • Timeboxing
  • No shoes
  • Lo-tech

Didn't work

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  • The room was too small
  • Delayed attendance
  • Pens didn't work
  • Goal setting process to rushed, chaotic, circular conversation
  • Lack of clarity around success/failure activity
  • No shared preparation for the planning
  • Too focussed on mobile web, not enough focus on apps

What's still puzzling

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  • What happens now with the lo-tech assets we generated?
    • Things will be entered into Mingle, wiki pages, etc
  • How can we engage others outside of the mobile department in future planning sessions?

Parking lot

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  • Mobile-ification of Vector
  • Focussing on Wikivoyage
  • Counting non-main namespace edits for community health
  • Should we broaden our support for editing?
  • Why do some users use desktop on mobile?
  • Coordinating a mobile editor survey