Bug management/Triage/20130402

Starting on April 1st, 2013 and all week long with a dedicated session on April 02, we're cleaning up bug reports related to skin/theme and page rendering issues.

Skin and page rendering bug reports

What: Bug Triage of Skin and page rendering reports - see the full list of reports. We will be focusing on cleaning up, improving the quality of the reports, and retesting some on mediawiki.org or test2.wikipedia.org.

When: Week of April 01, 2013, with a dedicated Bug Day on April 02 from 16:30 UTC until 20:30 UTC. This is an ongoing activity: you can arrive / leave at any time.

Where: #wikimedia-office ^connect IRC channel. After joining on IRC, say Hello Bug Squad!. Look for users andre__ and valeriej. We will welcome you with instructions and help. Our progress is documented in the Bug Day Etherpad.

Who: Anyone who is interested, including you!

Why: The idea came up in the Bugsquad discussion space.

See also How to triage.

This is a weekly QA activity organized by the Bug Squad team. Join us!

Attendees

• AKlapper (WMF) (talk · contribs) - Trying to tame some bug reports and having fun hanging out with others on IRC!
• Matma_Rex (talk · contribs)
• Valeriej (talk · contribs)
• Qgil (talk · contribs)
• The Anonymouse (talk · contribs)
• Waldir (talk · contribs)
• Edokter (talk · contribs)
• Dan-nl (talk · contribs)
• ^demon (talk · contribs)
• Dantman (talk · contribs)
• feel free to add yourself here

Results

Reports

87 reports were changed in this week, 60+ of them being identifiable as part of the bugday:

Highlights

• https://bugzilla.wikimedia.org/show_bug.cgi?id=27312
  • Encouraging the reporter to list this interesting feature under http://www.mediawiki.org/wiki/Mentorship_programs/Possible_projects#Raw_projects
• https://bugzilla.wikimedia.org/show_bug.cgi?id=40622
  • Good point, no replies. Commented.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=46486
  • added accessibility keyword and priority
• https://bugzilla.wikimedia.org/show_bug.cgi?id=24481
  • Still relevant, added Design keyword. Updated version.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=27047
  • Added patch keyword and commented. They seemed to be close to applying it.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=24667
  • Enhancement -> Normal. Added Easy keyword.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=28131
  • Asked whether it is a candidate for http://www.mediawiki.org/wiki/Mentorship_programs/Possible_projects
• https://bugzilla.wikimedia.org/show_bug.cgi?id=42193
  • Cannot reproduce, asked for more information
• https://bugzilla.wikimedia.org/show_bug.cgi?id=33586
  • Cannot reproduce, asked for more information
• https://bugzilla.wikimedia.org/show_bug.cgi?id=26544
  • still valid
• https://bugzilla.wikimedia.org/show_bug.cgi?id=24544
  • Retested and updated summary

WORKSFORME

• https://bugzilla.wikimedia.org/show_bug.cgi?id=25447
  • WORKSFORME
• https://bugzilla.wikimedia.org/show_bug.cgi?id=19757
  • WORKSFORME.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=22463
  • WORKSFORME
• https://bugzilla.wikimedia.org/show_bug.cgi?id=25234
  • WORKSFORME
• https://bugzilla.wikimedia.org/show_bug.cgi?id=16928
  • WORKSFORME
• https://bugzilla.wikimedia.org/show_bug.cgi?id=20842
  • WORKSFORME, cannot reproduce
• https://bugzilla.wikimedia.org/show_bug.cgi?id=11687
  • Close as worksforme, no answer by reporter
• https://bugzilla.wikimedia.org/show_bug.cgi?id=24779
  • WORKSFORME nowadays
• https://bugzilla.wikimedia.org/show_bug.cgi?id=36626
  • Still cannot reproduce plus no answer, closing as WORKSFORME

INVALID

• https://bugzilla.wikimedia.org/show_bug.cgi?id=42081
  • INVALID as legacy skins have been removed
• https://bugzilla.wikimedia.org/show_bug.cgi?id=20533
  • INVALID as legacy skins have been removed
• https://bugzilla.wikimedia.org/show_bug.cgi?id=23638
  • INVALID as per comment 2

WONTFIX

• https://bugzilla.wikimedia.org/show_bug.cgi?id=16235#c3
  • WONTFIXed as it was removed

DUPLICATE

• https://bugzilla.wikimedia.org/show_bug.cgi?id=41887
  • Dup of LQT bug https://bugzilla.wikimedia.org/show_bug.cgi?id=41974

Moved

• https://bugzilla.wikimedia.org/show_bug.cgi?id=28920
  • Narrowing the request to the case explained above and moving to i18n in order

to gather the attention of maintainers sensitive with multilingual content.

• https://bugzilla.wikimedia.org/show_bug.cgi?id=38334
  • moved to LQT per comment #16
• https://bugzilla.wikimedia.org/show_bug.cgi?id=45535
  • Moved to the Internationalization component, it's nothing related to skins and page rendering
• https://bugzilla.wikimedia.org/show_bug.cgi?id=46225
  • Moved to VisualEditor after checking with JamesF.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=15489
  • moved to Wikimedia > Site requests, as it asks for a server configuration change (user rights)
• https://bugzilla.wikimedia.org/show_bug.cgi?id=20807
  • Moved to Internationalizaton.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=8171
  • Changed component: Skin and page rendering -> History/Diffs
• https://bugzilla.wikimedia.org/show_bug.cgi?id=12664
  • Left a comment asking reporter how the current layout is. The report was filed in 2008, but I don't want to just close it.
  • Updated URL field with a non-deleted image link
  • Moved to File Management.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=24591
  • retested: way better now but still smaller issues left. Moved to Search
• https://bugzilla.wikimedia.org/show_bug.cgi?id=16038
  • moved to Page editing as it's not skin related

Demoted

• https://bugzilla.wikimedia.org/show_bug.cgi?id=11415
  • Moved to Parser and priority changed from High to Low.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=14396
  • It had 15 votes and a discussion that died. Poking. Normal -> Low.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=23626
  • Normal -> Low
• https://bugzilla.wikimedia.org/show_bug.cgi?id=24739
  • Commented: I'm against. Normal -> Low. Design keyword.
  • Commented: there is code for gadget available.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=26292
  • Enhancement -> Trivial. Normal -> Low. Can be still reproduced. Updated version.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=40062
  • Normal -> Lowest. In my previous projects this would smell to WONTFIX, but here...
  • Link to current code on mediawiki.org
• https://bugzilla.wikimedia.org/show_bug.cgi?id=30525
  • Marked as low and trivial.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=28253
  • Normal -> Lowest
• https://bugzilla.wikimedia.org/show_bug.cgi?id=36160
  • Normal -> Low
• https://bugzilla.wikimedia.org/show_bug.cgi?id=41363
  • Linked to extension providing that functionality. Normal -> Low.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=32684
  • Asked for retest and dropped priority from Normal -> Low
• https://bugzilla.wikimedia.org/show_bug.cgi?id=24515
  • Improved bug summary, set prio to low (Level B browser)
• https://bugzilla.wikimedia.org/show_bug.cgi?id=23141
  • Nomal -> Lowest
• https://bugzilla.wikimedia.org/show_bug.cgi?id=25001
  • Normal -> Low. De-assigned from Trevor.

Other

• https://bugzilla.wikimedia.org/show_bug.cgi?id=32281
  • Agreement to reassign all dependent bugs to Echo. CCing Andre so he can decide / execute.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=10013
  • Added See also https://bugzilla.wikimedia.org/show_bug.cgi?id=40763
• https://bugzilla.wikimedia.org/show_bug.cgi?id=28770
  • Functionality today provided by Universal Language Selector. Proposing WORKSFORME.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=29199
  • De-assigned from Trevor.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=13627
  • Recently updated, hence only setting Version field.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=38109
  • added upstream keyword, and linked to upstream bug report in the See Also field.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=38213
  • Added a comment regarding the context and topic of the bug
• https://bugzilla.wikimedia.org/show_bug.cgi?id=23475
  • Report doesn't link to a page to test and doesn't have a screenshot. Asked to retest.
  • Wondering if I should change to UNCONFIRMED
• https://bugzilla.wikimedia.org/show_bug.cgi?id=26032
  • Easy keyword. De-assigned from Trevor.
• https://bugzilla.wikimedia.org/show_bug.cgi?id=12693
  • Still valid, improved the bug summary
• https://bugzilla.wikimedia.org/show_bug.cgi?id=34557
  • Added patch-in-gerrit keyword

Promotion

• Announcement sent to social media channels.
• Invitation sent to 199 contributors with open bug reports related to this goal (14 had email delivery failures).
• Announced on English Wikipedia Village Pump.
• Reminder sent to wikitech-l.

Evaluation

For an example, see QA/Browser testing/Search features#Evaluation.

★★★★★

• Summary: Best results so far in terms of dedicated people and reports addressed. We also fine tuned the announcement to be sent in future bug days including a URL a personal list of reports.
• Results: 87 reports were changed in this week, 60+ of them being identifiable as part of the Bug Day. 11 highlighted, 9 WORKSFORME, 3 INVALID, 1 WONTFIX, 1 DUPLICATE, 10 moved to other components (see Accurate bug triage metrics)
• Participation: 10 contributors declared, from which 4 were WMF employees (see Accurate bug triage metrics).
  • New: FIXME
  • Repeating: FIXME
  • Mood: good collaboration during the Bug Day scheduled hours. Going for #wikimedia-office helped a lot isolating this activity.
• Documentation: No complaints received. Seems to be stable.
• Promotion: Email to bug reporters considered useful but we got 2 peoples replying that the URL was vague. Now we have a better URL showing only your personal results.
• Developer team: Yes, especially Dantman (talk · contribs) and Matma_Rex (talk · contribs) were involved and supporting. The Bug Day's scope was MatmaRex's idea.
• Organizers: We had to invest less time organizing and we obtained better results. Maybe we are onto something.  :)
• Lessons learned:
  • This was the first bugday in #wikimedia-office instead of #wikimedia-dev which was less noisy and allowed to explicitly welcome people entering the channel.
  • Using #wikimedia-office requires checking first that there are no other office hours planned at the same time.
  • Outreach to cardinal developers was successful; documentation was updated accordingly
  • Having a prepared short list of reports to start with would be helpful, to be able to point new triagers to good tickets to start with.